Release Notes: Mobile Text Marketing

December 31, 2021
Enhancement
Enhancement
Enhancement
Enhancement
Enhancement
  • Improved handling of non-GSM character reporting in mobile campaign creation.
  • Cleaned up the non-GSM character messaging in mobile message editor. Added a check for non-GSM chars on each keystroke, including copy/paste, and instantaneous error messaging. As soon as the bad character is removed, the error message disappears.
  • Automatically opting in new patrons from Waitbusters Online Ordering to official mobile marketing list.
September 30, 2021
Enhancement
Enhancement
Enhancement
Enhancement
Enhancement
  • Filtering send failure errors (unsupported mobiles) from future SMS text campaigns to avoid reporting the same send errors repeatedly.
  • Updated patron password reset procedure to use 10 digit long codes when applicable.
December 31, 2020
Enhancement
Enhancement
Enhancement
Enhancement
Enhancement
  • Enhanced mobile communication by adding a new Reply action icon to the Mobile Message Log that allows users to respond directly to texters for efficient 2 way communication from your back office account.  
  • Added new notification option in SETTINGS> User profiles that delivers bounceback replies from patrons texting back to your keyword to your email inbox.
  • Added checkbox on the Mobile Create Campaign page that allows users to override the black-out window on specific campaigns and schedule a message to send early morning.
  • Added enhancement that allows users to add non-automated surveys (ad hoc) to mobile text or scheduled email campaigns. The feature adds a shortened URL link to the message by inserting the survey tag.
  • Updated search queries on Mobile Marketing> Mobile Message Log to improve search capability and result accuracy.
  • Upgraded host to now allow Home Phone # identification in Virtual Terminal and other POS terminal (i.e., VeriFone, Clover, POSitouch) when no mobile number value exists.
  • Added action link to open Virtual Terminal from the eGift Card Reporting page for ease of manually adding a gift load bonus to a recently sold eGift card online.
  • Upgraded survey results filtering for improved search performance and reporting. Users can now search survey results by patron, response, question, date and rating (# of stars).
  • Updated search queries on Digital Coupon Activity Report to improve search capability and result accuracy
March 30, 2020
Enhancement
Enhancement
Enhancement
Enhancement
Enhancement
  • Upgraded Mobile Text Marketing to have capability of delivering messages on a merchant's private 10 digit Long Code.
December 1, 2019
Bug Fix
Bug Fix
Bug Fix
Bug Fix
Bug Fix
  • Fixed {coupon} tag so if a letter is typed directly before or after {coupon} it will return an error message on screen to avoid hyperlink breaks
  • Adjusted the blackout window for sending multiple mobile campaigns within the same day from 24 hours to 15 minutes.
  • Added logic to detect whether a user sent their latest draft as a SEND TEST before allowing it to be scheduled for delivery. If not, present warning message
  • Suppressed ability to select or press the ENTER key which historically created paragraph breaks that took campaigns over the character count limit unknown to the user.
December 12, 2019
Security Upgrade
Security Upgrade
Security Upgrade
Security Upgrade
Security Upgrade
  • Added ability for users to save mobile campaign drafts and work on them later similar to our Scheduled email marketing editor
  • Added URL shortener button to Create Campaign page for linking to external pages.
  • Added Show Tags button of supported {tags}