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Micros 3700

Micros Screen Shots

Scroll down to see Micros screens with summary descriptions. A Micros Integration and Training slideshow has also been created that can be emailed to clients desiring Micros integration or have just been installed and require some training assistance. Download this PDF slideshow below.

1) The Micros Home Screen is shown below where clerks clock in and sign in for their shift.

Micros-Home-Screen.PNG


2) Once logged into Micros, clerks easily assign tables from the user interface prior to entering the menu items ordered.

Micros-Table-Assignment.PNG


3) Clerks will then ring up the ticket items (Soup, Salad, Appetizers etc,) for each guest at the table.

Micros-Options-Screen.PNG

4) Once the ticket total displays this screen shows the actual Gift and Loyalty buttons (on bottom left side) for handling rewards issuance, gift loads, redemptions and balance inquiries.

  • Record Sale Only: This function is pressed by the server to simply record the sale and issue rewards back to the customer based on a flat percentage or credit toward a reward milestone program.
  • Redeem Value: This function is pressed by the server to redeem available rewards and gift value from the customer's loyalty card (Gift Value is withdrawn first followed by Rewards Value), Rewards are still issued on any real money spent by the customer to make up the shortfall based on the difference between the redemption amount and the sale amount.
  • Redeem Gift Only: This function is selected by the server to redeem only the Gift Balance available on the card, which is necessary for qualifying alcoholic beverages where rewards redemptions are prohibited through local and state statutes. The clerk must remember to select this button when applicable.
  • Load Gift: This function allows the server to manually load gift value onto the card (for example, selling a gift card).
  • Balance Inquiry: This function is used to lookup available balances on the card. Please note there are no Unit (Widget) Balances available through the Micros interface. Just Gift and Reward balances

Micros-SVC-Buttons.png

5) This next screen shot shows a sample Micros receipt with the ticket items, name of the customer (Dharmesh Patel in this case). activation status and available Rewards and Gift Balances. The amount of rewards earned is also printed on the receipt. Note the very bottom of the receipt can feature customized footer messages clients can define in the system to thank the customer or even plug sponsors.

Micros-Sample-Receipt.PNG

6) This next screen below shows the clerk running a Balance Inquiry to retrieve available Gift and Reward Balances and activation status of the card.

Micros-Bal-Inquiry-Message.PNG

7) This screen below shows an error message returned by Micros indicating the card is not activated, which means rewards cannot be redeemed. This control helps ensure only cardholders who have properly activated their card with a proper email address or mobile phone number will have the ability to redeem rewards preloaded or earned through sales activity.

Card-Not-Activated-Error.PNG

8) This screen below shows a common Insufficient Funds error message when the server attempts to redeem more value then is available on the card.

NSF-Error-Message.PNG

9) This screen is returning an error message when the redemption amount entered by the clerk is greater then the original sale amount. The redemption amount cannot be greater then the total sale amount. The clerk will need retry the redemption by inputting a lower redemption amount.

Sale-Redeem-Error-Message.PNG

No additional images found.

Micros Screen Shots

Scroll down to see Micros screens with summary descriptions. A Micros Integration and Training slideshow has also been created that can be emailed to clients desiring Micros integration or have just been installed and require some training assistance. Download this PDF slideshow below.

1) The Micros Home Screen is shown below where clerks clock in and sign in for their shift.

Micros-Home-Screen.PNG


2) Once logged into Micros, clerks easily assign tables from the user interface prior to entering the menu items ordered.

Micros-Table-Assignment.PNG


3) Clerks will then ring up the ticket items (Soup, Salad, Appetizers etc,) for each guest at the table.

Micros-Options-Screen.PNG

4) Once the ticket total displays this screen shows the actual Gift and Loyalty buttons (on bottom left side) for handling rewards issuance, gift loads, redemptions and balance inquiries.

  • Record Sale Only: This function is pressed by the server to simply record the sale and issue rewards back to the customer based on a flat percentage or credit toward a reward milestone program.
  • Redeem Value: This function is pressed by the server to redeem available rewards and gift value from the customer's loyalty card (Gift Value is withdrawn first followed by Rewards Value), Rewards are still issued on any real money spent by the customer to make up the shortfall based on the difference between the redemption amount and the sale amount.
  • Redeem Gift Only: This function is selected by the server to redeem only the Gift Balance available on the card, which is necessary for qualifying alcoholic beverages where rewards redemptions are prohibited through local and state statutes. The clerk must remember to select this button when applicable.
  • Load Gift: This function allows the server to manually load gift value onto the card (for example, selling a gift card).
  • Balance Inquiry: This function is used to lookup available balances on the card. Please note there are no Unit (Widget) Balances available through the Micros interface. Just Gift and Reward balances

Micros-SVC-Buttons.png

5) This next screen shot shows a sample Micros receipt with the ticket items, name of the customer (Dharmesh Patel in this case). activation status and available Rewards and Gift Balances. The amount of rewards earned is also printed on the receipt. Note the very bottom of the receipt can feature customized footer messages clients can define in the system to thank the customer or even plug sponsors.

Micros-Sample-Receipt.PNG

6) This next screen below shows the clerk running a Balance Inquiry to retrieve available Gift and Reward Balances and activation status of the card.

Micros-Bal-Inquiry-Message.PNG

7) This screen below shows an error message returned by Micros indicating the card is not activated, which means rewards cannot be redeemed. This control helps ensure only cardholders who have properly activated their card with a proper email address or mobile phone number will have the ability to redeem rewards preloaded or earned through sales activity.

Card-Not-Activated-Error.PNG

8) This screen below shows a common Insufficient Funds error message when the server attempts to redeem more value then is available on the card.

NSF-Error-Message.PNG

9) This screen is returning an error message when the redemption amount entered by the clerk is greater then the original sale amount. The redemption amount cannot be greater then the total sale amount. The clerk will need retry the redemption by inputting a lower redemption amount.

Sale-Redeem-Error-Message.PNG

Additional Images/Examples

No additional images found.

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