From your back office dashboard Home screen, click the Kiosk Login link next to the Signup or Check-in Kiosk row inside the Feature Dashboard (List Building section). This link provides access to a separate area of our platform used exclusively for managing kiosks.
Click Kiosk Login and enter the same credentials used to access the primary back office. If your primary credentials have been changed and you don’t remember the original credentials issued during onboarding contact Technical Support to reset your kiosk login username and password to match your back office ID/PW for ease of reference.
Once logged in, click Mobile Tools and select Digital Kiosk Wizard.
All kiosks constructed under your account will display. Click the EDIT icon inside the Edit column next to the kiosk you wish to access (generally there is only one kiosk available).
On the next screen select the section, Button Selection, to untwist the menu.
Scroll down to the field, Limit Check-In Hours. A value of 0 means no hours restriction, which opens your kiosk up to visitation reward abuse. A value of “3” would mean 3 hours allowed before the same mobile number can be entered into the kiosk to record a visit. If you have customers that visit your business multiple times a day (such as a restaurant) than a value of “3” may be appropriate. Set the value to desired number of hours that must pass between check-ins and click Update to save changes.
When a check-hours limit is set your kiosk will return an on screen error message when a patron enters the same mobile number before the limit window expires. This message typically lets the customer know they should try again later.
This on screen message can be edited by untwisting the navigation section, Loyalty Page, and scrolling to the field Already Check-in Message.
In the text box titled, “Element Text” you can customize the message returned back to patrons who check in before the restriction period expires. Please note the <br> references are paragraph breaks. We recommend including paragraph breaks every 3 to 5 words for maximum clarity on screen. Customize message and font formatting as desired and click Save to save changes.
This article covers how to set the number of hours allowed between check-ins on your loyalty check-in kiosk in order to prevent customers from repeatedly entering the same mobile number in order to receive unjustified visitation credit toward the next reward. This article also includes how to customize the on screen messages to users who check in too soon.
From your back office dashboard Home screen, click the Kiosk Login link next to the Signup or Check-in Kiosk row inside the Feature Dashboard (List Building section). This link provides access to a separate area of our platform used exclusively for managing kiosks.
Click Kiosk Login and enter the same credentials used to access the primary back office. If your primary credentials have been changed and you don’t remember the original credentials issued during onboarding contact Technical Support to reset your kiosk login username and password to match your back office ID/PW for ease of reference.
Once logged in, click Mobile Tools and select Digital Kiosk Wizard.
All kiosks constructed under your account will display. Click the EDIT icon inside the Edit column next to the kiosk you wish to access (generally there is only one kiosk available).
On the next screen select the section, Button Selection, to untwist the menu.
Scroll down to the field, Limit Check-In Hours. A value of 0 means no hours restriction, which opens your kiosk up to visitation reward abuse. A value of “3” would mean 3 hours allowed before the same mobile number can be entered into the kiosk to record a visit. If you have customers that visit your business multiple times a day (such as a restaurant) than a value of “3” may be appropriate. Set the value to desired number of hours that must pass between check-ins and click Update to save changes.
When a check-hours limit is set your kiosk will return an on screen error message when a patron enters the same mobile number before the limit window expires. This message typically lets the customer know they should try again later.
This on screen message can be edited by untwisting the navigation section, Loyalty Page, and scrolling to the field Already Check-in Message.
In the text box titled, “Element Text” you can customize the message returned back to patrons who check in before the restriction period expires. Please note the <br> references are paragraph breaks. We recommend including paragraph breaks every 3 to 5 words for maximum clarity on screen. Customize message and font formatting as desired and click Save to save changes.
